被跟賣苦不堪言?五步輕松趕跟賣,亞馬遜運(yùn)營秘籍公開!
亞馬遜是認(rèn)可跟賣的,其初衷本是為諸多消費(fèi)者提供更好的價格,但卻讓很多品牌賣家苦不堪言。跟賣,它就如同寄生蟲一般,依附在您的listing上,搶走了本應(yīng)屬于您的購物車和銷量。如何預(yù)防和應(yīng)對這些跟賣?
針對亞馬遜的跟賣,tool4seller為亞馬遜賣家準(zhǔn)備了5大趕跟賣技巧!一起來學(xué)習(xí)一下亞馬遜賣家必備的趕跟賣攻略吧!
一、發(fā)送警告信給跟賣賣家
如何發(fā)送警告信給跟賣賣家呢?
1.找到對應(yīng)跟賣售賣的商家。
2. 點擊Ask a question,即可向該跟賣發(fā)送警告信。
3. 發(fā)送跟賣警告信??赡芎芏鄟嗰R遜賣家朋友不知道跟賣警告信怎么發(fā),tool4seller特地整理了兩個警告信模板,供賣家朋友們參考使用。
模板A:警告跟賣賣家
XXXX:
我們注意到,貴亞馬遜賣家一直在跟賣我們的鏈接,針對此惡意的行為,我們已經(jīng)草擬了以下措施,即將一步步實施。
1、我們已經(jīng)與亞馬遜內(nèi)部招商經(jīng)理談過,建議我們一直向亞馬遜寫投訴信。
2、另外我們會用自己的手段保護(hù)自己的合法權(quán)益,我們會購買每一位惡意競爭賣家的產(chǎn)品,先下10個訂單,然后留下寶貴的評價(作為賣家,我們都很清楚什么樣的評價是不會被刪除),在開A-to-Z或者Chargeback claims,把錢拿回來的同時,我們保證會一直進(jìn)行此操作。
3.、我們也會在下單以后向亞馬遜舉報,說您售賣假冒偽劣產(chǎn)品。開始亞馬遜會立即向您發(fā)出警告,在經(jīng)過我們的多次舉報,您的賬號直接被suspended。請相信我們知道如何操作。
請麻煩看到這份郵件以后,停止你的跟賣行為。謝謝。
店鋪名稱
日期
XXXX:
We noticed that your company has been selling on our listings. In response to this unauthorized sales behavior, we have drafted the following measures and will implement them step by step.
1. We have contacted Amazon’s account manager, who suggests that we should write complaints to Amazon.
2. In addition, we will use our own means to protect our legitimate rights and interests. We will purchase the products of every maliciously competing seller, first place 10 orders, and then leave honest feedbacks to your account (as sellers, we all know what kind of honest feedbacks will not be deleted by Amazon), we guarantee that we will continue to do this while opening A-to-Z or Chargeback claims and getting the money back.
3. We will also report to Amazon after placing the order that you are selling fake and low quality products. At first, Amazon will issue a warning to you immediately, after multiple reports from us, your account will be suspended directly. Please be assured that we know how to make it happen.
Please stop your piggybacking behavior after reading this email. Thank you.
Store Name
Date
如果碰到一些大半夜跟賣的幽靈賣家,找不到具體是誰在跟賣,這可怎么辦呢?這時候您就需要使用tool4seller的跟賣提醒功能,第一時間發(fā)現(xiàn)跟賣者并向您發(fā)送郵件和App推送通知,讓您快速知曉跟賣并實施對應(yīng)的防跟賣策略,即使是幽靈跟賣賣家,也無所遁形。
模板B:適用于有品牌備案的賣家,警告跟賣賣家
自己品牌名稱—- A
( 授權(quán)之品牌名稱或注冊的品牌稱)
對方(賣家) 品牌名稱—- B
( 您要投訴對象名稱或品牌名)
XXXX:
我們注意到,“B”在沒有得到“A”的許可或事先書面授權(quán)的情況下使用了“A”商標(biāo)。
如你所知,未經(jīng)授權(quán)銷售“A”產(chǎn)品是一種違法行為,嚴(yán)重侵犯了商標(biāo)法。作為商標(biāo)所有人,我們沒有向您銷售任何“A”品牌產(chǎn)品,也沒有授權(quán)您銷售任何“A”品牌產(chǎn)品。你也違反了亞馬遜的政策。
我們懇請您遵循我們的指示:
a)在24小時內(nèi)從amazon.com上的所有“a”產(chǎn)品頁面中刪除您的報價,并且將來不要在Aicok的產(chǎn)品頁面上列出項目。
b)在您刪除先前聲明的產(chǎn)品和清單后,請向我們發(fā)送確認(rèn)。
如果您不遵守這些要求,我們將別無選擇,只能向亞馬遜賣家績效部門提交正式索賠,這將嚴(yán)重影響您在亞馬遜的業(yè)績。
這里是有問題的產(chǎn)品的鏈接:http://XXXXXXX
店鋪名稱
日期
Your registered brand name —- A
( Authorized brand name or registered brand name)
The other party (seller) brand name —- B
( Seller name or brand name you want to file complaint against)
XXXX:
We noticed that “B” used the “A” trademark without the permission or prior written authorization of “A”.
As you know, the unauthorized sale of “A” products is an illegal act and a serious violation of the trademark law. As the trademark owner, we did not sell any “A” brand products to you, nor did we authorize you to sell any “A” brand products. You also violated Amazon’s policy.
We kindly ask you to follow our instructions:
a) Remove your offer from all “A” product listings on amazon.com within 24 hours, and do not list items on Aicok’s product pages in the future.
b) After you delete the involoved product and listings, please send us a confirmation.
If you do not comply with these requirements, we will have no choice but to submit a formal complaint to the Amazon Seller Performance team, which will seriously affect your account performance on Amazon.
Here is the link to the product in question: http://
Store Name
Date
二、到亞馬遜客服中心提交Case,告對方侵權(quán)
1. 點擊幫助下的獲取支持,進(jìn)入報告商品信息濫用,向亞馬遜的客服中心提交Case。
2. 以下為開Case投訴跟賣的參考模板,亞馬遜賣家朋友們可根據(jù)被跟賣的具體情況進(jìn)行修改提交。
Dear Amazon Team,
I am the owner of the “ A ” trademark, the Chinese name I registered on Amazon is Zhang San (亞馬遜注冊的姓名,比如張三 ),
my “ A ” trademark registration number is 123456(商標(biāo)注冊號), the Chinese name I registered trademark is also Zhang San, and my “ A ” trademark has been filed in the Amazon, so I am the owner of the “ A ” trademark,
please Amazon check, I have not authorized anyone to use “ A ” trademarks at Amazon, but I found that The “ B ” seller without my approval to use “ A ” trademark,
the ASIN: B01122222(被跟賣產(chǎn)品的ASIN), please Amazon immediately stop the infringement.
xxx(品牌)Team
三、亞馬遜品牌注冊的舉報
亞馬遜品牌備案是免費(fèi)的,賣家只要確保自己已經(jīng)注冊過R標(biāo)的品牌,即可在亞馬遜賣家中心后臺,進(jìn)行品牌備案。
若您已有品牌備案,在警告信發(fā)送仍無法趕走跟賣的時候,您可以通過亞馬遜品牌注冊給予舉報來維護(hù)自身合法權(quán)益。投訴地址:https://www.amazon.com/report/infringement
四、tool4seller智能調(diào)價,守護(hù)您的Buybox
亞馬遜發(fā)明跟賣玩法的初衷是希望賣家之間進(jìn)行價格競爭,為消費(fèi)者提供更好的價格,讓亞馬遜的買家獲得更好的實惠。那么在趕跟賣的同時,第一時間進(jìn)行價格調(diào)整,讓自己的價格比跟賣者更低,也是保住黃金購物車的一個好辦法。
使用tool4seller的智能調(diào)價功能,您無需登陸亞馬遜賣家后臺,只要在tool4seller即可實現(xiàn)商品快速精準(zhǔn)調(diào)價。您只需在調(diào)價商品頁面內(nèi),添加跟賣調(diào)價策略,tool4seller將根據(jù)您設(shè)置的跟賣調(diào)價策略,及時為您調(diào)價,為您守護(hù)黃金購物車,讓跟賣者知難而退!
五、找亞馬遜服務(wù)商快速幫您趕跟賣
自打亞馬遜跨境電商日漸火熱,跟賣和反跟賣的賣家紛爭不斷,許多亞馬遜服務(wù)商也趁勢推出了趕跟賣服務(wù)。
這些服務(wù)商許多是賣家出身,本身有豐富的跟賣和反跟賣經(jīng)驗,宣傳的旗號是“趕不跑不要錢”,沒時間或沒經(jīng)驗同跟賣者纏斗的賣家,可以考慮找專業(yè)的服務(wù)商幫忙趕跟賣。
不過這些服務(wù)商的服務(wù)水平良莠不齊,建議賣家朋友們在挑選時盡量多個心眼,注意挑選口碑和經(jīng)驗比較豐富的服務(wù)商。
以上,就是tool4seller為亞馬遜賣家們準(zhǔn)備的趕跟賣技巧啦,你學(xué)會了嗎?祝各位亞馬遜賣家朋友們能夠遠(yuǎn)離跟賣困擾,快樂發(fā)財!~